Are you switching from a basic shared hosting plan to a virtual private server (VPS) hosted plan? That’s a big, and usually better, step. However, not all web hosts offer VPS options. In this case, you may be switching to an entirely different company and—often for the first time—taking a close look at the services, prices, and guarantees. Shopping for any type of new web host is rarely enjoyable and it’s not always easy. Particularly if you don’t consider yourself tech-savvy, you might be bombarded with a slew of confusing tech jargon.
That’s the first thing you deserve in a VPS host: Explanations in laymen’s terms. It’s their job to be the tech pro, not yours. They should be able to clearly explain everything to you, answer your questions, and help you dismantle anything that’s confusing. If they don’t even bring that to the table, imagine what a mess awaits you if you ever need urgent help.
As you shop for a VPS host, or even if you’re switching plans within your own host, here are a few things you deserve:
- Transparency: There should be no surprises. Your host should be able to explain how VPS works, how it will benefit you, the cost, uptime guarantees, and anything else you’d like to know. Some shady web hosts make a profit by banking on the fact that a lot of their clients don’t know much about hosting. That’s not how good business is done.
- 24-hour support: Websites don’t work on banker’s hours, and neither should your VPS host. You should be able to connect with a live person around the clock by whatever reasonable means you prefer: Phone, online chat, or email. Bigger hosts might have customer service automation software, but it should be intuitive and still simple to talk to a real person.
- Management and maintenance: There are unmanaged VPS hosting plans, but for the most part you should be able to easily secure management and maintenance. VPS hosting, on the client end, can seem a lot like basic shared hosting. You shouldn’t have to moonlight as a systems admin in order to take advantage of VPS. Ask how often they upgrade hardware/software, their security measures, and what their latest tech purchases for VPS include.
- An affordable price: There was a time when VPS was a lot more expensive than basic shared hosting, but luckily those days are over. Today, VPS is comparable to basic shared hosting in terms of price, although there might be a slight gap with some hosts. However, for the vast majority of website owners and businesses, VPS can and should be affordable.
- Scalability: Scaling up is most important, but you should be able to downsize as you wish, too. Part of what makes VPS so innately appealing is the scalability. Just make sure you’re not getting locked into a contract where you’re fined for scaling up or down. After all, it’s your business and your website—it should re-size in a way that suits you.
Right now is a great time to start or switch to VPS hosting, as long as you ensure you have a high quality VPS host in your corner.